Dear users~ To make chat more stable and smoother, we’re rolling out a major upgrade to our IM system, scheduled to go live on March 16.

This is a foundational upgrade, not just bug fixes, but a full backend evolution that takes the overall chat experience to the next level.

✨ What’s included in this upgrade?

🗑 Conversation Deletion Issue Fixed

Previously, some conversations could not be deleted properly. This issue has now been fully resolved in the new version.

🔄 More Reliable Multi-Device Sync

In the past, conversations occasionally failed to sync correctly across devices.With this upgrade, we’ve introduced a new Cloud Conversation mechanism:

● Conversations are stored in the cloud

● Logging in on a new device will fully sync your conversations

● Multi-device experience is now more stable and consistent

📌 About Historical Conversation Sync (Important)

● Your chat history will be preserved — nothing will be lost

● Conversations with activity after January 19 will automatically sync to the new IM

● If you’d like to sync conversations that had activity before January 19, simply send one new message in that conversation to trigger the sync

No manual migration or backup is required — it’s quick and simple.

🚀 Experience Improvements

● Smoother upward scrolling in the message list

● Reduced scroll jitter

● Overall more natural chat flow

● Improved automatic reconnection mechanism: as long as your current window is active, IM will automatically attempt to reconnect if it goes offline. When multiple browser tabs are open, the active tab will maintain the connection and automatically reconnect if needed.